Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE “DrolMaa Care PLATFORM”

Disclaimer:

Access to this website (www.drolmaa.com) is subject to all the applicable laws. By browsing this website, you accept, without limitation or qualification, the Terms and Conditions provided below.

If you require any more information or have any questions about our website's disclaimer, please feel free to contact us by email at.................................

Introduction

This website www.drolmaa.com (“Website”) is owned and operated by Drolmaa Constellation LLP, a company incorporated under the laws of India as well as Drolmaa Foundation, a Trust incorporated under the laws of India.

TERMS AND CONDITION

  • All the information on this website is published in good faith and for general information purpose only.
  • The information is provided by (www.drolmaa.com) a property of Drolmaa Constellation LLP.
  • You must retain and reproduce each and every copyright notice or other proprietary rights notice contained in any Information you download. You may not, however, distribute, modify, transmit, reuse, repost, or use the content of the website for public or commercial purposes, including the text, images, graphics, audio, and video without written permission.
  • While Drolmaa endeavors to keep the information up to date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
  • Drolmaa Constellation LLP accepts no responsibility or liability whatsoever arising from or in any way connected with the use of this website or its content. In particular, Drolmaa Constellation LLP will not be liable for the accuracy, completeness, adequacy, timeliness, or comprehensiveness of the information contained on the website. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Drolmaa Constellation LLP also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from the website.
  • The information may contain technical inaccuracies or typographical errors. Drolmaa Constellation LLP reserves the right to make changes, corrections and/or improvements to the Information, and to the products and services described in such information, at any time without notice.
  • Drolmaa Constellation LLP will fully cooperate with any law enforcement authorities or court order requesting or directing Drolmaa Constellation LLP to disclose the identity of anyone posting any such information or materials.
  • Drolmaa Constellation LLP may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
  • The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Drolmaa Constellation LLP takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
  • Through this website you are able to link to other websites which are not under the control of Drolmaa Constellation LLP. We have no control over the nature, content and availability of those sites.

Our liability

All of our therapists are self-employed and are regulated by their respective regulatory bodies. Each therapist has their own set of terms and conditions, and any therapeutic contract will be formed between you and your chosen therapist.

No reliance on free information

The free content on our site (in particular the free guides) is provided for general information only. It is not intended to amount to advice on which you should rely or a tool for diagnosis. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the free content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Each therapist provides services under their own terms and conditions and those terms will govern the relationship between you and your therapist. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any free content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Nature of Service

DrolMaa Care is an online mental health & holistic wellbeing platform that offers clients the ability to connect with experts (who have been authorized by DrolMaa Care to use the platform for delivering their services) and obtain one to one online therapy consultation with any of them depending on your area of concern. All therapists on the DrolMaa Care panel are screened and have active and updated licenses, which can be viewed on their profile pages.

DrolMaa Care offers services that may include/are:

  • In compliance with our client anonymity and confidentiality policies (Privacy Policy)
  • Chat, audio and video sessions
  • Face to face sessions at specific clinic locations
  • Online assessments
  • Offline & online programs for corporate and educational institutions
  • The afore mentioned shall hereinafter be referred to as “Services”.

The Therapist and Their Services

The platform enables you to communicate with a therapist for availing the services.

We assume no responsibility for any act, omission or doing of any therapist. We make no representation or warranty whatsoever as to the willingness or ability of a therapist to give advice.

We make no representation or warranty whatsoever as to whether you will find the Services relevant, useful, correct, satisfactory or suitable to for your needs. We do maintain adequate quality control at the time empanelment of the therapist for services regarding their qualification, experience and expertise however, we do advise you to check if any specific service as well as whether a therapist is categorized correctly or matched correctly to you.

We do not practice counselling or medicine or any other licensed profession, and does not interfere with the practice of medicine or counselling or any other licensed profession by therapists, each of whom is responsible for their services and compliance with the requirements applicable to their profession and license, DrolMaa Care operates the site as an online platform.

While we may try to do so from time to time, in our sole discretion, you acknowledge that we do not represent to verify, and do not guarantee the verification of, the skills, degrees, qualifications, license, certification, credentials, competence or background of any therapist. it is your sole responsibility to conduct independent verification regarding any therapist that provides you with services (whether through the platform or not) and we strongly recommend that you will conduct this verification prior to communicating with any therapist through the platform and on a continuous basis as you use the platform.

Your relationship relating to the services is strictly with the therapist. We are not involved in any way with the actual substance of that relationship or any part of the service (whether provided through the platform or not), and we do not validate or involved in any of the services.

In case you make a payment through the platform, or make any payment to us, this payment is made to the therapist for the services. We may charge the therapist by taking a portion of this payment for the use and operation of the platform (“Platform Use Fees”). However, we will not be deemed as the therapist of any services regardless of payment.

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